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Diesel Difference · Shop Programs
Fix diesel problems faster — no matter what diagnostic tool you use
Diesel Difference gives your shop repair information, diesel technician support, and training to help your team move from fault code to repair faster.
Works with your existing diagnostic tools
The Problem
A fault code is
not a repair plan
- Diagnostic tools identify codes — they don't always tell techs what to do next.
- Shops burn time hunting for reliable repair information.
- Techs guess, test, and replace parts that didn't need replacing.
- Complex trucks and off-highway equipment make all of it worse.
The Stakes
Every hour spent guessing costs your shop money
01
Bay tied up
A stall holds the lift hostage and stops the next job.
02
Customer waiting
Downtime erodes trust and your shop's reputation.
03
Parts thrown at it
Guesswork means paying for parts that didn't fix it.
04
Tech frustration
Spinning on one truck wears down your best people.
05
Comebacks
An unfinished repair rolls right back through the door.
06
Lost productivity
Hours guessing are hours not billed on real work.
The Guide
You don't need another guess. You need diesel backup.
We know what happens after the code appears: the clock starts, the bay is tied up, and your technician needs a clear repair path.
Diesel Laptops gives your shop repair information, expert diesel support, parts intelligence, and technician training built around real-world diesel problems.
Backup has arrived
Repair Info
Expert Support
Training
Tool Guidance
Live Diesel Support
Why shops trust Diesel Laptops
- 64K+Shops, fleets, and technicians helped
- 90K+Support cases handled annually
- 2.5M+Parts indexed for faster lookup
- 200+Hours of training content
- 10+Years of history & satisfied clients
The Diesel Difference
Diesel Difference gives your shop what diagnostic tools don't
Diagnostic tools identify the code. Diesel Difference helps your team find the repair path, get expert backup, build stronger technicians, and access eligible OEM programming support.
Fault Code
What your diagnostic tool gives you
The Diesel Difference
Clear Repair Path
What actually fixes the truck
01
Repair Information
Find the repair path faster.
Procedures, wiring diagrams, fault-code guidance, maintenance data, and parts lookup help your techs move faster.
02
Virtual Diesel Technician
Get expert backup when stuck.
Expert diesel guidance when your technicians need help with a difficult repair.
03
Diesel Technician Training
Build stronger technicians.
Online courses and live classroom training experiences across the United States.
04
Diesel OEM On Demand
Reduce dealer trips when the job qualifies.
Gold customers get remote specialist support for eligible OEM software programming events — with Diesel Laptops helping identify what can be completed remotely and what requires dealer-only access.
When the job qualifiesInside Diesel Difference · Diesel Repair
Move from fault code to repair faster
Diesel Repair gives your technicians repair information, parts intelligence, and estimate tools to move from diagnosis to repair with less searching.
2.5M+Parts Indexed
315K+Technical Documents
Fault CodePart NumberEstimate
What makes Diesel Repair different
01
Fault Code to Part Numbers
Turn fault codes into likely part numbers, including aftermarket alternatives, to help your team move faster from diagnosis to repair.
02
VIN to Part Number
Use VIN-based lookup to identify the right parts faster and reduce parts-search friction.
03
Customer Estimate Tools
Create customer-ready estimates using repair information, labor guidance, and parts intelligence to help your shop quote work faster.
Repair info in the bay
Native iOS + Android apps.
What Diesel Repair includes
Diesel Repair brings together the repair and maintenance information your technicians need in one place — helping them spend less time searching across disconnected sources.
Repair Procedures
Remove & replace instructions, repair procedures, and fault-code guidance.
Parts Intelligence
Parts lookup, cross-reference, VIN-to-part, and aftermarket alternatives.
Service Data
Labor times, maintenance intervals, wiring diagrams, Technical Service Bulletins (TSBs), and recalls.
Inside Diesel Difference · Virtual Diesel Technician
Real diesel techs.
Fast repair backup.
Get help from OEM- and ASE-certified diesel technicians when your team is stuck on diagnostics, fault codes, repair paths, or tool connection issues.
Avg.
Fast answer time during business hours
20+
OEM & ASE certified techs
01
Job gets stuck
Multiple fault codes, no-code complaints, connection issues, unclear repair path.
02
Get a diesel tech live
Fault-code troubleshooting, diagnostic guidance, repair path support.
03
Keep repair moving
Less waiting, faster direction, better backup for difficult jobs.
Your technician is not alone when the job gets difficult.
Live Diesel Support
Inside Diesel Difference · Diesel Technician Training
Build stronger diesel technicians
Give your team online and hands-on training built around real diagnostic, troubleshooting, and repair workflows.
100+
Online courses
150+
Hours of training
10+
Hands-on courses
4
Classrooms
Silver + Gold: Online Training Included
Gold: Classroom Training Included
1
Learn online
24/7 learning with certificates your team can access on demand.
2
Train hands-on
Gold classroom access in Dallas, Columbia SC, Chicago, and Denver.
3
Build repair skill
Diagnostics, electrical troubleshooting, aftertreatment, and real repair workflows.
Hands-On Training
Gold Level Benefit
Inside Diesel Difference · Gold Benefit
Remote programming support, included with Gold
Gold customers get remote programming support for eligible OEM software events — helping reduce dealer trips, avoid delays, and keep repairs moving.
When a truck needs programming, the dealer should not always be the first stop. Gold customers get a faster path to determine what can be handled remotely — and what truly requires dealer-only access.
How the remote session connects
Vehicle / ECU
Adapter
Customer Laptop
Diesel Specialist
Eligibility verified before session.
What Gold customers get
- Remote access to a Diesel Laptops programming specialist
- Pre-session eligibility review
- Support for approved OEM software events
- Remote completion when qualified
- Dealer referral when required
Common eligible events
- Parameter changes
- Certain ECU updates
- Approved calibrations
- Injector coding / setup
- Supported OEM workflows
- Cummins, Detroit, International, Hino, Isuzu, Mack/Volvo & Wabco where applicable
Compliance guardrails
- No emissions deletes or defeat-device work
- No safety-system disablement
- No unauthorized or mismatched calibrations
- No odometer, VIN, identity, or security manipulation
- No work outside OEM-supported procedures
- No session when setup conditions create risk
How it worksRequest → Verify → Connect → Complete or Refer
1
Request
Submit programming need.
2
Verify
Confirm eligibility & setup.
3
Connect
Join remote session.
4
Complete or refer
Complete remotely or identify dealer-only access.
The Plan
How Diesel Difference works
01
Choose your plan
Pick Silver or Gold based on the repair information, support, and training your shop needs.
02
Give your team access
Your technicians get repair information, training, and expert support alongside the tools they already own.
03
Fix more trucks with less guesswork
Move from fault code to repair path faster, with better backup for difficult jobs.
Shop Programs
Choose your Diesel Difference plan
Get repair information, expert support, and technician training without replacing your current diagnostic tools.
Core Shop Support
Shop Silver
$119/mo
or $1,225/year
Core repair information, expert support, and online training for shops that want better backup with the tools they already own.
- Diesel Repair Standard
- Virtual Diesel Technician
- Online Diesel Technician Training
- Existing diagnostic tool guidance
Most Complete
Shop Gold
$199/mo
or $2,275/year
Deeper repair information, expert support, DOOD, and online plus classroom training for shops that want the most complete program.
- Diesel Repair Pro
- Virtual Diesel Technician
- Online + Classroom Diesel Technician Training
- Existing diagnostic tool guidance
- Diesel OEM OnDemand included
Training availability may vary by plan, class schedule, location, and seat availability.
Limited-Time Launch Bonus
Enrollment Bonus
Launch bonus: DXP Pro or DXP OHW Pro included
Enroll during launch and get basic on-highway or off-highway diagnostic coverage included while your Diesel Difference membership remains active.
Diesel Difference is built around repair information, expert support, and technician training. DXP is included as a launch bonus to provide basic diagnostic coverage.
Bonus remains active only while Diesel Difference membership is active. Coverage varies by vehicle and equipment.
Get Started
Put diesel backup in every bay
Tell us about your shop and we'll help you choose the right Diesel Difference plan, then get your team set up alongside the diagnostic tools they already own.
Prefer to talk?
Tap to call:
Real Shops, Real Backup
Talk to Diesel Laptops
Takes ~2 minutes