Need more qualified diesel technicians? Everyone does, and they are getting more difficult to find. The Diesel Laptops Virtual Diesel Technician program is here to help that. Our call center is staffed with expert diesel technicians that have been providing diesel technician assistance to our customers for years. We are now making them available to any customer, regardless of which diagnostic tools they have or have purchased from us.
How It Works
Once enrolled in the program, our technical team will work with you see which diagnostic software you currently have. We'll also install some of our software at no charge. This includes software to help diagnose commercial trucks, repair information, and a tool for your company to chat and communicate with our technical support department. To receive assistance, your team just needs to call or chat with us. Our team will then work with you directly to help solve your problem. It is as easy as that!
This program involves no shipping or hardware. The installed software will be done remotely.
What Kind of Help Can I Get?
Our team has supported over 100,000 tech supported related issues, so we can pretty much cover anything. This includes helping with fault code diagnostics, symptom-based diagnostics, sourcing wiring diagrams, putting together repair plans, and much more. Our team will also utilize the diagnostic tools you already own in combination with the tools we provide to resolve the vehicle problem as quickly as possible.
Keep in mind that we can only support you to the level of your diagnostic tools. For example, if you find that you need to reset the NOx sensors on your engine to repair a fault code, but your diagnostic tool can't perform that function, we can't help past that. However, we can provide options to purchase or rent a tool to get you through.
What Does it Cost?
Plans start $179 per month for unlimited use. Depending on the size of your company and needs, the price may change. Plans are also month-to-month, so no contract or credit check needed! We also offer our exclusive 30-Day Money Back Guarantee, so if you aren't happy with this service during your first month, we will provide a 100% refund.
Let's Get Started!
Fill out this form to get a conversation started with our sales team today!