Truck Master

The One-Stop Heavy Duty Shop Solution

Give your entire shop everything it needs to find every heavy duty fix: dealer-level diagnostics, unlimited repair information, training for every tech and an expert hotline, all in one complete kit.

Truck Master Shop kit: rugged Durabook laptop, Nexiq USB-Link 3, Diesel Laptops V9 data link, case and adapter cables

All Makes

Dealer-level heavy duty coverage

9

Tools and services in one kit

Unlimited

Training for every technician

30-Day

Money-back performance guarantee

Technician using a Diesel Laptops tablet beside a Freightliner Cascadia engine

Dealer-level power for every bay

The Truck Master Shop Solution is an all-in-one diagnostics package for heavy duty trucks. It gives your shop OEM-level coverage, plus unlimited access to Diesel Repair, training and tech support for your whole team.

Dealer-level diagnostic tools

Unlimited access to Diesel Repair, the Wikipedia of repair and parts information

Accident protection, warranty and regular software updates

Diagnostic training, online and in the classroom, for every technician in your shop

An expert hotline staffed by experienced diesel technicians

What's Included

Everything your shop needs in one complete kit: rugged hardware, the software to drive it and the people behind it.

Truck Master Shop components: Diesel Laptops tablet, Panasonic Toughbook with Diesel Repair, Nexiq USB-Link 3, carry case and adapters

01

Diesel Laptops S14 Laptop

Rugged design and all-makes, dealer-level heavy duty diagnostics on engines, hydraulics, aftertreatment, transmissions and more. Also works on automotive and light duty vehicles.

02

Diesel Laptops V9

A commercial-grade data link for faster, more effective diagnostics.

03

Nexiq USB-Link 3

The industry-standard VCI interface, compatible with a wide range of OEM and aftermarket software.

04

Diesel Decoders (3)

Turn a smartphone into a heavy duty diagnostic tool. Read DTCs, access VIN and repair information, and view live vehicle data and trip reports. Works with major North American makes.

05

Case & Power Bank

Built for the most rugged work environments.

06

9-to-6-Pin Converter

For diagnostic connectivity.

07

Diesel Explorer

Software built for heavy duty and medium duty trucks. Perform regens, aftertreatment resets and more with this high-powered tool.

08

Diesel Repair Professional

The industry's largest repair information database at your fingertips.

09

The Diesel Difference

Unlimited training (online or classroom), expert tech support, and parts and repair information.

Not just a tool.

A complete solution for your shop.

Hardware gets you connected. Training, repair information and real techs on the phone are what get trucks back on the road.

Instructor teaching an aftertreatment class at Diesel Training

01

Unlimited Training

Onboarding, live instructor-led classes, self-paced modules, and certifications in electrical, aftertreatment, hydraulics and more for your entire shop. New hires? Turnover? Covered.

Two technicians diagnosing a truck engine under the hood

02

Repair Information

Wiring diagrams, step-by-step procedures, torque specs, technical service bulletins, fault code libraries and more. Information is built into the diagnostic tool and available in the mobile apps (iOS and Android) and on the web.

Technician checking repair information on a rugged tablet at a truck

03

Virtual Diesel Technician

Real humans. U.S.-based master techs jump in by phone or screen share when you're stuck. Faster first-time fixes, fewer comebacks.

Diesel Laptops handheld scan tool connected inside a red truck cab

04

Rugged Hardware + Coverage

Brand-new rugged hardware and all-makes, dealer-level diagnostics across all heavy duty makes: engines, hydraulics, aftertreatment, transmissions and more. Also includes read-only access for automotive and light duty vehicles, with a path to upgrade to common diagnostic commands when needed.

Two technicians in a tug-of-war over a tablet in front of a red semi truck

05

Protection & Updates

Accident insurance, warranty and regular software updates.

Coverage that actually covers

The Truck Master Shop Solution delivers all-makes heavy duty diagnostics with the same power as the OEM. Dealer-level functions include everything from DPF regens and sensor calibrations to injector programming, parameter changes and advanced actuation tests, so your techs can diagnose faster and get trucks back to work.

Engine

Aftertreatment

Hydraulics

Transmission & Powertrain

Chassis & Body

HVAC

Instrumentation

Electric & Hybrid*

*Where available

Makes and models covered

On-highway engines

  • Cummins
  • CAT
  • Detroit Diesel
  • Mack
  • Volvo
  • International
  • PACCAR
  • Hino
  • Isuzu
  • FUSO diesel and alternative fuel

Truck makes

  • Ford
  • Freightliner
  • Hino
  • International
  • Isuzu
  • Kenworth
  • Mack
  • Mitsubishi Fuso
  • Nissan
  • PACCAR
  • Peterbilt
  • Sterling
  • UD
  • Volvo
  • Western Star
Three Diesel Laptops technicians standing in front of a heavy duty truck in the shop

Simple. Transparent. No surprises.

1

Payment Options

Pay at your pace, or pay it all up front. Call us at 888-983-1975 to find the option that fits your shop.

2

Your Tools Ship Immediately

We ship your diagnostic tools and give your technicians access to Diesel Repair, training and support.

3

30-Day Performance Guarantee

We want happy customers. Try the Master Series in your shop for a full month. If it doesn't deliver the results we promised, send it back within 30 days and get your money back. No hassle, no risk.

Common Questions

Straight answers about ownership, coverage and support.

Two technicians shaking hands behind a semi truck in the shop
What are my payment options?

Pay at your pace, or pay it all up front. Call 888-983-1975 and we'll find the option that fits your shop.

Your first 12 months include:

  • The diagnostic tool and software
  • Diesel Repair information
  • Virtual Diesel Technician service
  • Training for your whole shop
  • Protection and updates

After year one, renewing is up to you. Renew to keep training, tech support, software updates and Diesel Repair coverage. Either way, the tool is yours and keeps working with full capabilities.

Can I add more cables or brands?

We have hundreds of cables available for on- and off-highway applications, and we keep them all in stock. Our sales representatives will work directly with you to make sure you get the exact cables and brand coverage you need.

Do you support my exact models?

You won't find a tool with more comprehensive coverage on the market. We are committed to supporting your fleet. If, by rare chance, the tool doesn't cover a specific model, our dedicated engineering team will work with you to make sure it does.

What if a tech gets stuck during a job?

That's exactly why the package includes the Virtual Diesel Technician service! Your techs can call for real-time help, and our OEM- and ASE-certified technicians will guide them through the workflow to resolve the issue quickly and keep the job moving.

Call us at

888-983-1975

Talk to a real person. Our heavy duty experts will help you pick the right Master Series package for your shop.

Ready to master heavy duty diagnostics?

Equip your entire shop with the tools, training and support it needs. Fill out the form and one of our Diesel Laptops experts will get in touch to make sure you select the right package for your needs.

Two technicians high-fiving behind a semi truck in the shop