TEXA Truck & Off-Highway Support - Silver
TEXA Truck & Off-Highway Support - Silver
Our Truck & Off-Highway Silver Level support package will not only keep your software updated, but gives you the ability to call our technical support team for virtually any issue you might run into.
This Renewal Package Includes:
12 Months Software Updates
While the TEXA IDC5 software has no required annual fee, TEXA releases 3 to 5 major updates every year, as well as minor updates in between. These updates include expanding capabilities on newer model years, along with new functionality for previously covered software. Software updates often times increase the coverage of the tool, allowing you to maximize the diagnostic capabilities.
12 Months Updates for Diesel Repair Desktop
The desktop version of Diesel Repair allows you to get quick repair information for fault codes without the need to be connected. Pick your ECU and model, find your code, and see exactly what you need to know about that code, including components to look at for repairs.
Connection and Software Support
Our experts can guide you through any issue from basic connection issues to complex software issues and everything in between. Multi-lingual support is also available. Our IT professionals have 25+ years of combined experience and are on standby to help with any connectivity or software hiccup a customer might encounter. With over 80,000 calls and 10,000 chats answered annually, their expertise and readiness to help are unmatched.
12 Months of Diesel Repair Standard
Tap into the largest repair database in the HD industry with our cutting edge Diesel Repair platform. Click below to explore all the amazing tools you'll get included with your purchase.
What's Inside Diesel Repair?
Diesel Repair is the Wikipedia of truck repair information. Accelerate your business with the widest and deepest set of repair information you need – saving time and money in the process.
Your 12-Month Diesel Repair Standard Subscription includes:
- Truck Fault Codes - Tap into the largest code database in the industry to search for MID, PID, SPN, and FMI, and OEM flash codes..
- Technical Repair Docs - Instantly access, save, or print complete remove + replace information for your repair from anywhere. Standard subscription allows access to 5 technical repair documents per month (upgrade to Professional for unlimited).
- Wiring Diagrams - Searchable, color coded, easy to understand wiring schematics for on-highway trucks that you can print or download to your device. Standard subscription allows access to 5 wiring diagrams per month (upgrade to Professional for unlimited)
- VIN Decoder - Quickly decode your commercial truck VIN. Get detailed information including manufacturer, make, model, type, fuel type, engine info, and more.
- Symptom Based Troubleshooting - Provides easy to read diagnostic procedures for common fault symptoms. Standard subscription provides 5 symptom-based troubleshooting lookups per month (upgrade to Professional for unlimited).
- Truck Labor Times - Win your customers over with accurate labor time estimates, and eliminate guesswork with our easy-to-use commercial truck SRTs. Standard subscription allows access to 5 labor time guides per month (upgrade to Professional for unlimited).
- Parts Cross Reference - Cross 2.5 million+ heavy-duty parts at the push of a button. When you find the part, cross it with our aftermarket database to find the best option for you.
- Exploded Views - Find detailed exploded diagrams so you can identify the parts you need - even without a VIN.
- Diesel Dictionary - Over 1,000 acronyms, technical terms, and industry slang indexed and explained so you can be sure everyone is speaking the same language.
- Testing Procedures - Testing Procedures from Diesel Repair lets you leverage decades of heavy-duty maintenance and troubleshooting know-how in no time. Standard subscription allows access to 5 testing procedures per month (upgrade to Professional for unlimited).
- Customer Connect - Find new customers with a few simple clicks. Easily pinpoint fleets, dealerships, independent garages, towing services, and more in minutes with Diesel Repair’s Customer Connect module.Standard subscription allows 5 customer connects s per month (upgrade to Professional for unlimited).
100% Warranty Coverage
Invest in peace of mind with 12 Months 100% warranty coverage on your laptop and hardware with your support package. This does not cover abuse or damage, only failure in workmanship or defects.
FREE Next Day Air Shipping
Avoid unnecessary downtime with Free Next Day Air shipping on any replacement parts for your bundle. Customer is responsible for the cost of parts.
Diesel Laptops is proud offer complimentary laptop replacement every three years of consecutive support renewal. A fresh computer helps keep your entire diagnostic system running smoothly.
Virtual Diesel Technician
Need more qualified diesel technicians? Everyone does, and they are getting more difficult to find. The Diesel Laptops Virtual Diesel Technician program is here to help that. Our call center is staffed with expert diesel technicians that have been providing diesel technician assistance to our customers for years. You have unlimited use of our call center while in support.
Diesel Laptops University
Unlimited Online and in-person classroom training at Diesel Laptops locations for up to 3 technicians. Whether you’re new to the heavy-duty industry or a seasoned pro, you’ll find resources to help you (and your team) advance.
Every kit comes bundled with software only available from Diesel Laptops. Desktop Launcher is the heartbeat of the kit as it connects the diagnostic software, usage reports, technical support, news amd information, and much more into one view. This software is embedded into the diagnostic software so you can easily go from diagnostic to repair to fix. We also include desktop versions of repair information, Diesel Validation Tool for when you have connection issues, and training videos to name a few.
If you have any questions about this or any other product, please don't hesitate to contact one of our Diesel Laptops experts at (888) 983-1975 or by clicking below!Contact Us