Our Gold Level support package is designed for the client that wants a complete "hands-off" approach to the entire TEXA kit. This will not only give you complete support for everything with your TEXA system but will also give you a new laptop every 3 years.

This package includes:

• 12 Months of Updates for TEXA Truck Software
• 12 Months of Updates for Diesel Repair Desktop
• Basic support for connection & software related issues
• Unlimited advanced support from Diesel Technicians
• 100% Warranty Coverage on your laptop and TXT hardware. This does not cover abuse/damage, only failure in workmanship or defects
• FREE Next Day Air shipping on replacement parts (Customer is responsible for the cost of the parts)
• FREE Replacement Laptop every 3 years
• Virtual Diesel Technician - Expert help when you need it
• Diesel Repair Pro - Find unlimited repair information fast
• DieselBays - Simplified communication with your customers
• Diesel Health - The all-in-one vehicle health hub
• Unlimited classroom training at any of our four physical locations

NOTE: This purchase not only provides you with software updates, but also the ability for Diesel Laptops to provide you with technical assistance for another year. TEXA releases 3 to 5 major updates every year, and they also release minor updates in between. These updates include expanding capabilities on newer model years, along with new functionality for previously covered software. Software updates often times increase the coverage of the tool, such as previous expansions into refrigeration units and light duty diesel.

If you are out of support and have any technical issue, our team will not be able to support clients on older versions of software. You’ve made the initial investment, and a true multi-brand diagnostic tool is essential to the efficiency of any repair operation. Keep your software updated, utilize our technical call center for assistance, and help keep trucks on the road.

Upon purchasing a support package from Diesel Laptops, our team will contact you to arrange for our technical call center to remote access your tool and perform all applicable updates and ensure everything is in working order.

To find your current licenses, search by Support ID.

Questions?

If you have any questions about this or any other product, please don't hesitate to contact one of our Diesel Laptops experts at (888) 983-1975 or by clicking below!

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